🐾 Shipping Policy
All orders are ship USPS Priority 1-4 days. Per U.S.P.S shipping is not guaranteed 1-4 days. SHIPPING: DOGGIE BAG BISCUITS and our SHIPPING PARTNERS are doing our best under difficult circumstances to deliver your Order quickly and safely.
It is possible that some shipments may experience unforeseen delays. Please be aware, there have been some delays with the United States Post Office and orders can take several additional days to arrive. We appreciate your understanding and patience.
( Please know Shipping Time is different than Processing Time. Our Processing Time is 6 to 10 business days. Then add additional time for shipping.) U.S.P.S is responsible for Orders being delivered to the Ship To Address given. Please double check and verify that your Ship To Address is correct. Thank You. )
Q. What do I do if my Cookies arrived Damaged?
A. First we want to say we are so very SORRY! If you need your tracking number please let us know. We’ll be happy to assist you in anyway we can. Second, Please contact USPS. See below for more detail.
USPS CLAIMS: Call: 1-800-ASK-USPS® (1-800-275-8777).
In the unfortunate event of damage sustained during shipment, please keep the Cookies, any damaged pieces plus ALL packaging materials. USPS claims agent will need to inspect them in order to initiate the claims process.
The USPS will keep all packaging materials including the broken item(cookies) and any parts. If your refund is approved...It will come directly from USPS. We can not give any guarantees that USPS will give you a refund.